Shipping

Once your good have been dispatched we will send you a confirmation email
Your item(s) will be dispatched within 2 working days of receipt of your order (provided they are in store)
Your order will be posted using Royal Mail First Recorded delivery. UK postage is charged at a flat rate of £5.95

Orders to rest of the world (ROW) will be posted using Royal Mail Intenational Tracked and Signed for service or International Airsure
Rest of the world (ROW) orders are charged at a flat rate of £16.
Please note any charges for custom and import duties are the responsibility of the customer. The customer takes full liability for all postal charges, custom fees and handling fees and return shipment costs should they refuse to accept any orders due to custom and import costs

You may return your online purchase (or part of it) for an exchange or refund within 14 days of receiving it
It is the customer’s responsibility to return the item(s) back to us
We strongly recommend you return your item (s) using a recorded delivery service. Covet will not accept responsibility for items lost or damage during transit. Original shipping costs will not be refunded
To complete your return: Email us at info@covetbrighton.co.uk. Stating order number and reason for return
If you would like a refund or exchange: Please return your item(s) to Covet, 146 Church Road, Hove, East Sussex BN3 2DL, UK
We will email you when we receive your item. We will only accept returns that are in perfect, resalable condition with original tags. We kindly ask you not to try on items whilst wearing perfume or deodorant
Once we have checked the item we will refund you via your original payment method within 7 working days of receipt of goods

If you wish to exchange your item for a different size please call or email us so we can check we have your size. If we have your size, we can hold it for you until you return you original order back to us. Customer will be charged for additional shipping costs for any exchanges
For all internet orders, returns or exchange enquiries please call 00 44(0)1273 749270 or email: info@covetbrighton.co.uk

If you have changed your mind, we are happy to cancel your order prior to despatch of goods
Please contact us on email: 00 44(0)1273 749270 or email: info@covetbrighton.co.uk
However, if your order has already been dispatched please follow the returns procedure above